Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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I have purchased Reya Sectional
I have purchased Reya Sectional. Very happy with the product quality. Shipped on time but disappointed with delivery. After paying $399 for shipping they left the products in the Foyer without any trash removal or assembly.
3 years 1 month
Awesome furnitures, bad pick up instruction
Great pieces of furnitures and high quality as well. The loss of a star was due to instruction quality for customer pick up. It took me an hour to figure out where and how to pick up the items. The office which the address provided did not have anyone inside, apparently because the person was in the warehouse behind the office's back. Also, there's no sign to go to the back to pick the items. No one picks up the phone, and there's no direct phone to contact actual person from Rove. I had to walk around, in pouring rain, trying to figure out what, how, and where i should go. Eventually I found a hint after i have to bother the other business neighbour for directions!
3 years 1 month
Grayson nightstands
Love these nightstands. Great quality and they are much heavier than it looks.
3 years 1 month
Delivery was on time and everything was…
Delivery was on time and everything was accurate. Products we ordered was in a very good condition. We are very satisfied overall.
3 years 1 month
ROVE was very communicative and the…
ROVE was very communicative and the couch and coffee table we ordered are gorgeous!
3 years 1 month
Great experience from beginning to end
Great experience from beginning to end. My clients are very happy with the bed, the fabric and quality are great.
The delivery service was also extremely easy.
3 years 1 month
Always easy to purchase on Rove…
Always easy to purchase on Rove concepts. Purchased bar stools to match our dining room table.
3 years 1 month
The site has members fees
The site has members fees. That would turn down lots of prospective customers. I was one of them. It took me 9 months to decide if I want to order and open the membership with the site. I would like to see free or less membership price.
3 years 1 month
The customer care team was easy to work…
The customer care team was easy to work with and very friendly. They were to answer my questions and the sample swatches were received within days of ordering!
3 years 1 month
Great products
Great products. Website was easy to navigate, place my order and apply my voucher.
3 years 1 month
Love how efficient your team is
Love how efficient your team is. Keep up the good work!
3 years 1 month
Great experience
Purchase was simple to make, no issues other than the website being slow.
3 years 1 month
Beautiful furnitures
Nice furnitures
3 years 1 month
My Dresser arrived on time and looks…
My Dresser arrived on time and looks absolutely stunning.
3 years 1 month
Excited to receive our order!
Excited to receive our order!
3 years 1 month
Great service!
Great service to help with size, weight and recommendation for products.
3 years 1 month
Smooth experience
Buying the product was a very smooth experience. Lots of photos to get a feel for the product, with good lighting and detail. It seems small but the user experience really matters when you are picking out an important piece of furniture!
3 years 1 month
Excellence as usual
My experience was excellent as usual. Looking forward to seeing the product. We have been very happy with all our purchases from Rove
3 years 1 month
Beautiful selection!
Rose has a beautiful selection! The ordering process was easy, and I can't wait to get my chair!
3 years 1 month
Beautiful piece
Beautiful piece, easy to assemble!
3 years 1 month
Super easy
Everything was super easy! Love the selection and looking forward to the arrival of our new bed!!
3 years 2 months
Good customer service
Very helpful
3 years 2 months
We selected our fabric using the sample…
We selected our fabric using the sample swatches we requested. Then we ordered our sofa online. Easy, seamless experience.
3 years 2 months
I love the ophelia bed
I love the ophelia bed, I got two of them. but the assembling is a bit tricky. If you are not handy, order the white glove service.
3 years 2 months